Terms of Use

InvoQueis a template generator. We produce draft communications you copy and send yourself — we do not send emails or SMS on your behalf, we are not a debt-collection service, and our output is not legal or financial advice. Always review each message before sending, and consult a qualified professional for anything material.

These Terms of Use (“Terms”) are a binding agreement between you (“you”, “User”) and Nalarin (“we”, “us”), the operator of InvoQue(the “Service”), based in Indonesia. By using the Service you agree to these Terms. If you do not agree, do not use the Service.

The Service generates written communications (emails, SMS, and a timeline of actions) designed to help freelancers and small businesses follow up on overdue invoices. Outputs are produced by a large language model (currently OpenAI) based on the inputs you provide.

The full kit is unlocked by a one-time payment of USD 5.00 (or equivalent) per generation. Polar Software Inc. (“Polar”) acts as our Merchant of Recordand is the seller of record for tax and consumer-protection purposes. When you complete a purchase, your contract of sale is formed with Polar, which in turn remits the net amount to us. Polar’s own terms, privacy policy, and customer service responsibilities apply to the transaction: polar.sh/legal/terms.

Taxes (GST / VAT / sales tax) are calculated and collected by Polar where legally required, based on your billing location.

You agree not to use the Service to:

• Harass, threaten, defame, or intimidate any person.
• Imply you are a lawyer, law firm, licensed collection agency, or government body when you are not.
• Assert legal claims, penalties, or interest you are not actually entitled to under your contract or local law.
• Generate content targeting minors or vulnerable individuals unable to contract.
• Reverse-engineer, scrape, or attempt to bypass rate limits or payment.
• Upload malicious content or attempt to exploit the Service for other purposes (e.g. prompt injection to exfiltrate instructions).
• Use the Service in violation of any applicable law, including the laws of your own country, your client’s country, and Indonesia.

You keep full ownership of the invoice details you submit and of the messages the Service generates for you. You are solely responsible for reviewing every message before sending it, tailoring it to your facts, and ensuring it is accurate and appropriate.

You grant us a limited, non-exclusive, no-fee right to process your inputs transiently to generate your output. We do not claim copyright or other ownership over your output.

Because outputs are produced by an AI model, different users submitting similar inputs may receive similar text. We cannot guarantee uniqueness or originality of phrasing.

The Service does not provide legal advice and is not a substitute for a lawyer.Outputs are general communications drafted from your inputs. They do not reflect the specifics of your contract or jurisdiction beyond what the AI can infer. For material amounts, cross-border disputes, or cases heading toward formal action, consult a qualified lawyer or licensed debt-collection professional in the relevant jurisdiction.

The Service uses a generative AI model that may produce inaccurate, out-of-date, or imperfectly reasoned content. It may misstate common business practices, use phrasing you would not endorse, or overlook nuances of your situation. Always read the full output before sending anything. We do not warrant that outputs are accurate, complete, legally enforceable, or fit for a particular purpose.

Using the Service does not create any attorney-client, agent, fiduciary, or debt-collection relationship between you and us.

We may change, suspend, or discontinue all or part of the Service at any time, including pricing, without notice. We may modify these Terms from time to time; we will update the “Last updated” date when we do. Continued use after changes constitutes acceptance of the updated Terms.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with the Service, even if we have been advised of the possibility of such damages.

Our aggregate liability for any claim arising out of or relating to the Service is limited to the amount you actually paid for the specific generation giving rise to the claim (typically USD 5.00). Nothing in these Terms limits liability that cannot be limited by applicable law.

You agree to indemnify and hold harmless Nalarin from any claim or demand (including reasonable legal fees) arising from your misuse of the Service, your breach of these Terms, your violation of any applicable law, or your use of outputs in a way that harms a third party.

These Terms are governed by the laws of the Republic of Indonesia, without regard to its conflict-of-laws rules. You and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the competent courts located in Indonesia, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property.

Nothing in this section affects mandatory consumer rights you may have under the law of the country in which you reside.

If any provision of these Terms is found unenforceable, the remainder will remain in full force, and the unenforceable provision will be limited or eliminated to the minimum extent necessary.

Questions about these Terms: info.nalarin@invoque.xyz.